I highly recommend JR Howerton from Defouw BMW. He went above and beyond to help me purchase my first BMW. I live out of state so I had to fly in. JR offered to pick me up from the airport and drive me to the dealership. Due to my work schedule, I could only meet at 6am- he went out of his way to make this happen for me on top of the fact that it was his day off!!! JR is very professional and friendly! You would be lucky enough to have JR assist with your purchase.
Ben and the entire team were super helpful with my recent BMW purchase. I actually live out of state a few hours away and they still made the process very easy. I highly recommend Defouw. I spent months looking for a very particular car, still I am blown away by how much I love my new car! Thank you to Ben and everyone else at Defouw!!!
No pressure, transparent approach to selling cars. Would be happy to work with DeFouw BMW again in the future
Their attention to detail is unmatched. From sales to service, they provide an incredible customer experience.
Nice dealer, I will go there if I want to buy another vehicle.
This is my first time owning a BMW and the experience was very smooth and hassle free. I visited another BMW dealership in a nearby state and felt they did not want to earn my business. Defouw team, led by it's sales people definitely earned my business. I highly recommend them and will look at purchasing another vehicle from them in the near future.
We drove 1.5 hours to work with Rick Mann again. This automobile was the second purchase we have made through him and once again he was helpful, friendly and assisted in every way to accommodate our needs and answer our questions. He assisted us when we had mechanical problems with our car and provided a loaner while we completed some personal business. We were treated quite fairly and thought the purchase was an excellent choice. We appreciated his counsel and advice. Comfortable and engaging person to work with.
We have bought multiple cars from this dealership and they do not disappoint. We have been give top notch service in sales. Our sales advisor was Ben and sales manager Matt. They both worked very hard to make us happy. We will keep coming back! Thanks DeFouw BMW for a great experience!