DeFouw Automotive is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks. We have a strong history in our community and supporting our community is a goal all our employees strive for. If you are looking for an opportunity with excellent career growth while working for a company that strives to move our community forward then apply here!
What We're Looking For
The Internet Sales Specialist is responsible for receiving and responding to web based electronic inquiries and phone calls that result from prospects and customers visiting various dealer and 3rd party websites. The Internet Sales Specialist will be evaluated based on performance standards that measure how many leads were converted to showroom appointments and how many of those appointments resulted in a sale.
What We Offer:
• Health Insurance
• 401K
• Paid vacation
• Paid training
Responsibilities:
• Respond to all internet leads from various dealer websites and 3rd party vendors
• Execute the DeFouw lead process set by the DeFouw management team and ensure timely follow up
• Execute outstanding customer communication via email, phone, text and face-to-face
• Monitor and respond to leads during off hours as scheduled
• Remain 100% trained with brand requirements and dealership tools
• Must show up for work on-time and conduct himself/herself in a manner reflecting the general policies and procedures of DeFouw Automotive
Qualifications:
• Customer Service experience preferred but not required
• Computer proficient
• Able to type a minimum of 30-40 Words Per Minute
• Ability to compose a professional email
• Ability to work in a team environment
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